• Student iPad FAQs

    I am not getting Internet at school. What do I do?

    Answer: First, go to settings->WiFi and confirm OASD-Student is checked. Next, open Safari and go to youtube.com (which is blocked for students) but you will get a Lightspeed log in screen. Log in using your network credentials. You will now be able to browse to other sites.


    I am having trouble with my iPad (went through the first FAQ and still no internet, no power, broken glass, etc...).
    What do I do and how do I get it fixed?

    Answer: We are working to create a "student help desk" crew to assist with minor issues. Until the group is setup and with major problems, please describe the problem in detail to one of your teachers and leave the iPad with the teacher. Additionally, if you have a passcode setup on your iPad, please leave your passcode with the teacher. Your teacher will fill out a "tech help desk ticket" for the district tech staff to resolve.


    I created some documents using Pages, Numbers, Keynote, iMovie and saved them to iCloud. Where are they?

    Answer: Do not use iCloud network storage. Please use ownCloud. Please click <- hyperlinks for more details.


    Where can I learn more about the iPad?

    Answer: Here are additional resources. http://www.apple.com/ipad/ and https://edseminars.apple.com/seminars/index.php


    Is there a user's guide or manual for the iPad?

    Answer: Yes. Open Safari and select the Bookmark icon (looks like open book). It should be the bottom item.


    My iPad makes a noise whenever I receive an email. How do I turn it off?

    Answer: If you simply want to silence the iPad, the volume switch is on the side and there is a mute switch just above that. If you want to change some of the sounds of your iPad, go to Settings -> Sounds and you can adjust all of the sounds for the iPad.


    How do I turn off my iPad?

    Answer: If left on, the iPad will automatically go to sleep after about 2 minutes. You can also put it to sleep by pressing the sleep/wake button on the top of the iPad. You can turn it of completely by pressing and holding the sleep/wake button for a few seconds and “swipe to power off.”


    Can I print from my iPad?

    Answer: Currently, not at school.


    One of the apps installed by the school needs to be updated. What do I do?

    Answer: All of the apps installed by the tech department were done so under the school’s iTunes account. However, all of the apps installed were free and can be deleted and re-installed under your personal iTunes account.